Last updated: June 2026

We want your Husha order in your hands as quickly and smoothly as possible. This Shipping Policy explains how and when we process, ship, and deliver your order, along with everything you need to know about costs, timeframes, and tracking.

By placing an order on gethusha.com, you agree to the terms outlined below.


1. Shipping At A Glance

Processing time 1–2 business days
Transit time 5–10 business days
Total estimated delivery 6–12 business days
Free shipping On all orders over $50
Orders under $50 Flat shipping rate shown at checkout
Tracking Provided by email once your order ships
Questions info@gethusha.com

2. Order Processing

Once you place your order, our team gets to work preparing it for dispatch.

  • Orders are processed within 1–2 business days after they're placed.
  • Business days are Monday through Friday, excluding public holidays.
  • Orders placed on weekends or holidays begin processing the next business day.
  • During major sales, launches, or peak periods, processing may take slightly longer — we appreciate your patience.

You'll receive an order confirmation email immediately after checkout, and a separate shipping confirmation with tracking once your order is on its way.


3. Shipping Times

After processing, your order enters transit:

Stage Timeframe
Processing 1–2 business days
Transit 5–10 business days
Total estimated delivery 6–12 business days

Please note that these are estimates, not guarantees. Delivery times may be affected by carrier delays, weather, customs, high-volume periods, or other factors outside our control.


4. Shipping Costs

Order value Shipping cost
Over $50 Free standard shipping
Under $50 Flat rate, calculated and shown at checkout

The exact shipping cost for orders under $50 will always be displayed before you complete your purchase — no surprises.


5. Order Tracking

Once your order ships, we'll send a shipping confirmation email containing your tracking number and a link to follow your package.

  • Please allow up to 24–48 hours for tracking information to become active after you receive it.
  • If your tracking hasn't updated after a few days, don't worry — occasionally carriers experience scanning delays. If you're concerned, email us at info@gethusha.com and we'll look into it for you.

6. Shipping Destinations

We currently ship across the United States. If your destination isn't available at checkout, it means we don't yet ship there — but we're always expanding, so check back soon.

For any questions about whether we can ship to your location, reach out to info@gethusha.com.


7. Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly or incompletely entered addresses.

  • If you notice a mistake, email info@gethusha.com as soon as possible — ideally within 1 hour of ordering — and we'll do our best to correct it before dispatch.
  • Once an order has shipped, we may not be able to change the address.
  • Orders returned to us due to an incorrect address can be reshipped at the customer's expense, or refunded for the product value minus any shipping costs incurred.

8. Lost, Stolen, or Delayed Packages

Once your order is handed to the carrier, it's in their hands — but we'll never leave you stranded.

Situation What to do
Tracking shows delivered, but no package Check around your property and with neighbors, then contact us
Package appears lost in transit Email us and we'll open an investigation with the carrier
Significant delay Contact us and we'll chase it down on your behalf

If a package is confirmed lost in transit, we'll work with you to arrange a replacement or refund. We are not liable for packages marked delivered by the carrier but reported missing, though we will always do our best to help resolve the situation.


9. Damaged Items

If your order arrives damaged, we'll make it right quickly. Please email info@gethusha.com within 7 days of delivery with your order number and a photo of the damage, and we'll arrange a free replacement or refund — no return required. (See our Return & Refund Policy for full details.)


10. Subscriptions

If you're on a Husha subscription, the same processing and transit times apply to each recurring order.

  • Your subscription order is processed and shipped automatically on each renewal date.
  • You'll receive tracking for every shipment, just like a one-time order.
  • You can pause, skip, or reschedule deliveries anytime before your next billing date — see our Return & Refund Policy and Terms & Conditions for details.

11. Contact Us

Questions about your shipment? We're here to help.

📧 Email: info@gethusha.com ⏱ Response time: 1–2 business days 🌐 Website: gethusha.com 🚚 Orders processed Monday–Friday, excluding holidays.